Privacy Policy for Universal Hearing Center
At Universal Hearing Center, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.
Information We Collect
We may collect personal information from you in various ways, including when you:
- Visit our website
- Fill out forms
- Request information or services
The types of personal information we may collect include, but are not limited to:
- Name
- Email address
- Phone number
- Medical history (as necessary for your care)
Use of Your Information
We use the information we collect for the following purposes:
- To provide and improve our services
- To communicate with you regarding appointments, services, and patient care
- To send periodic emails or SMS updates (with your consent)
SMS Opt-In Consent
If you provide your phone number, you may opt in to receive SMS communications from us. Please note that your SMS Opt In and phone number will NOT be shared with third parties or affiliates for marketing purposes. Your privacy is important to us, and we will only use your number to communicate about our services and your care.
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Universal Hearing Center, you may receive messages related to the following:
- Follow-up messages
- Conversational SMS
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. Yusupov at Universal Hearing Center of Forest Hills on June 25th, at 1:00 PM. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your inquiries.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Universal Hearing Center in the following ways:
- By checking a box through our website at universalhearingcenter.com
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@uhcnyc.com or (718) 480-8556
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message frequency may vary
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP”.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or to provide our services.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Universal Hearing Center
Forest Hills
108-25 72nd Avenue
Forest Hills, N.Y. 11375
info@uhcnyc.com
718-480-8556
Universal Hearing Center
Woodhaven
9315 Jamaica Avenue
Woodhaven, N.Y. 11421
info@uhcnyc.com
718-237-2284
Thank you for trusting Universal Hearing Center with your hearing care needs




